Crossroads Truck & Bus Limited
Registered No: 573068
VAT Number: 183 4612 61
Privacy and legal notice
AB Volvo (publ) and the Volvo Truck Corporation appreciate your interest in our products and your visit to our web site \[Link\]www.crossroads.co.uk\[Storage\]PGEgaHJlZj0iaHR0cDovL3d3dy5jcm9zc3JvYWRzLmNvLnVrIiB0YXJnZXQ9Il9zZWxmIj57MH08L2E+\[/Storage\]\[/Link\].
This privacy and legal notice is general for the Volvo Group web site. However, there might exist additional privacy and other legal information on the specific web sites of the different Volvo Group Companies, on Volvo Group web sites providing special function or Crossroads Truck & Bus Ltd related information.
This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it you can contact Volvo Truck Corporation. Contact details are provided at the end of this page. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 6/9/06.
At Crossroads Truck & Bus Ltd we intend to give you as much control as possible over your personal information. To us it is important that you feel comfortable in visiting our web site. There are times however when we may need information from you.
\[Link\]What information do we collect?\[Storage /\]\[/Link\]
We \[may\] collect the following information:
· \[your name and contact information, including email address \[and company details\];\]
· \[your name, contact and billing information, transaction and credit card information;\]
· \[information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.\]
What do we do with the information we collect?
We use this information to provide you with a better service, and in particular for the following reasons:
· internal record keeping;
· to improve our products and services;
· to follow up \[if you have purchased goods from our website\] \[as part of our customer care procedures\]
· \[to contact you in order to offer you credit terms for the purchase of products or services from the website;\]
· \[to contact you for market research purposes.\]
We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by mail, telephone \[or fax\]. When you provide us with information, you will be given the option to let us know that you do not want your information used for direct marketing purposes. If you request this option, we will not send you any direct marketing.
You can change you mind at any time by contacting Crossroads Truck & Bus Ltd at Pheasant Drive, Birstall, West Yorkshire, WF17 9LR or on 01924 425000.
We would also like to provide you with the information above by email. However, we appreciate that email "spam" has become a problem in recent years.
If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by email, unless you have asked us not to do so.
If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so. Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by email.
If you decide at any time that you no longer wish to receive marketing emails from us, please contact Crossroads Truck & Bus Ltd at Pheasant Drive, Birstall, West Yorkshire, WF17 9LR or on 01924 425000.
Whom do we share this information with?
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our subsidiaries, parent company or a purchaser or potential purchaser of our business unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing or other agents unless you tell us that you do not wish this to happen.
This process may include sending personal information to other countries, whose data protection laws may not be as extensive as in the European Economic Area. However, we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area. NOTE Under the Data Protection Act 1998, data cannot be transferred outside of the European Economic Area to a country which does not have adequate protection for such personal data. If the country in question does not have adequate protection, then the exporter of such data must enter into an approved contract with the importer which incorporates sufficient safeguards.
How to get copies of or amend the information we have collected
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Crossroads Truck & Bus Ltd at Pheasant Drive, Birstall, West Yorkshire, WF17 9LR or \[Link\]email@example.com\[Storage\]PGEgaHJlZj0ibWFpbHRvOmVtbWEuaHV0dG9uQGNyb3Nzcm9hZHMuY28udWsiIHRhcmdldD0iX2JsYW5rIj57MH08L2E+\[/Storage\]\[/Link\]
If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.
The website may contain links to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.