Volvo commitment to customers

Our Commitment to Customers

  • 95% immediate parts availability, strive to achieve 100% within 72 hours.
  • 95% of all repair and maintenance work to be completed by the originally promised delivery date and time
  • 100% of jobs to be completed within the final quoted price
  • 99% of all repairs to be completed right first time
  • Emergency calls to be attended at site within 4 hours
  • Routine quotations to be provided within 24 hours