Volvo Action Service

Action Service the Volvo way

A flat tyre or a broken windscreen can happen to any vehicle at any time. But if it happens to your Volvo truck, you are not alone. When something interrupts your transport, Volvo Action Service is waiting for your call.

We are close whatever happens
Volvo Action Service is Volvo Trucks roadside assistance service available 24 hours a day, 7 days a week. With the support of our comprehensive network throughout Europe we help you with repairs of your truck and we also support you if you have problems with your trailer, body, refrigeration, freezer units or tyres. 

Whenever you need support, just call Volvo Action Service and you will be connected to a case manager who speaks your own language and will support you all the way during the case. If needed a skilled and committed Volvo Action Service technician will support you at the roadside.

Included in Volvo Action Service:

24/7 Roadside Assistance
Volvo Action Service offers assistance 24 hours a day, 7 days a week with the help of our extensive dealer and workshop network throughout Europe.

Skilled Volvo Technicians
All technicians undergo continuous training regarding new products, service methods and equipment.

Price Parity
Service and parts are provided at the same price as in your company's home country, wherever the repair is carried out in Europe.

Financial Assistance   
If the driver runs out of money or finds he has incurred unexpected expenses, Volvo Action Service can arrange Emergency Financial Assistance or even pay the driver's fines.

Translation Service
By contacting Volvo Action Service, the driver is able to speak to someone in his/her own language. If the driver can't make him/herself understood, the coordinator may act as a translator between the driver, the Police or a local repair technician.

Truck and Trailer Repair
Service and repair on the truck. We also support you if you have problems with your trailer/body or with extra equipment such as tail lifts, freezer units, refrigeration and tyres.

Truck and Trailer Rental
When your vehicle or trailer can't be repaired in time to meet your commercial obligations, Volvo Action Service can arrange rental truck and/or trailer

Driver Repatriation
Should the driver be forced to abandon his vehicle due to a breakdown, sickness, family problems etc., Volvo Action Service can arrange transport to get the driver home.

Legal Assistance
Should the driver find him/herself in trouble with the authorities, Volvo Action Service can arrange for legal assistance.

 

Volvo Action Service in your area