Service Technician Training

Service Training Builds Your Bottom Line

When your technicians are trained for precision, you’ll get maximum yield from your fleet. You’ll reduce internal service costs while improving shop workflow. Vehicle performance and uptime will increase and your staff will be better able to judge whether to keep service in-house or send it to your authorized Volvo Trucks dealer.

With a well-trained team of technicians, you can be confident they’re doing all they can to build your bottom line. Check out Volvo Trucks Academy’s comprehensive online and instructor-led course offering below, exclusively available to all Volvo customers.

Volvo Academy Training Class Room

Professional Training Facilities Throughout North America

Volvo training at all of our classroom locations assures a focused learning experience that’s comprehensive, comfortable and free of distractions. Hands-on, advanced instructor-led courses are offered at six training facilities across North America or on-site at your location.

Volvo Training Center Locations

Atlanta, GA
200 Tradeport Boulevard
Suite 212
Atlanta, GA 30354

Chicago, IL
3900 Rock Creek Blvd
Joliet, IL 60431

Dallas, TX
1360 Post & Paddock Road
Grand Prairie, TX 75050

Salt Lake City, UT
550 East 300 South
Kaysville, UT 84037

Toronto, ON
6155 Belgrave Road, Unit 2
Mississauga, ON, L5R 4E6

2775 rue de L’Etchemin
Saint Roulade, QC G6W 7X5

Instructor Led Training

Instructor-Led Technician Training

Every fleet has unique training needs and timetables. That’s why we offer instructor-led training that’s custom designed to fit your requirements. These best-in-industry courses can be scheduled in one of our six training facilities or on-site at your location.

All of our courses are facilitated by trained instructors who have extensive real-world experience in dealership and/or fleet service operations. They understand the demands and challenges of working in a fast-paced, bottom-line-driven service department.

You’ll work directly with a training instructor to customize and develop the course material you’ve chosen. You’ll discuss class schedules and decide on the equipment needed to provide the proper hands-on training.

Available Instructor-led Course Topics

  • Design and function
  • Maintenance
  • Tune-up procedure
  • Diagnostics
  • Engine overhaul
  • Aftertreatment systems


  • Design and function
  • Component location
  • Module communications
  • Sensor operation and location
  • Parameter programming
  • Troubleshooting and diagnostics
  • PTT to include Guided Diagnostics and VCADS


  • Design and function
  • Circuit identification
  • Wire ID and nomenclature
  • Reading wiring schematics
  • Starting and charging circuits
  • Diagnostics
  • Design and function
  • Air system generation
  • Foundation brakes
  • Brake electronics and diagnostics
  • Heating, ventilating & air conditioning
  • Performance testing
  • Refrigerant recovery and charging
  • System and electronic diagnostics


Preventative Maintenance
  • PM schedule
  • Chassis requirements and adjustments
  • Lube point locations
Online Training

Online Technician Training

The online training curriculum is the most convenient way to keep your shop current on service and repair. Your technicians can easily access their training curriculum from any computer 24/7 and can complete courses on their own schedule.

VTA Training Catalog

Online Curriculum

Download the brochure for a complete listing of available online courses and descriptions.

Training Class Contact Us

Classes Start Whenever You're Ready

By making training a priority, you’ll quickly see increases in uptime, fuel efficiency and driver performance. We’ll be glad to personally discuss your specific training requests and goals for your technicians and drivers.

For more information please use the Contact Us Form to indicate your interest. We’ll be in touch to explore the curriculum, location and timetable that work best for you.