Remote Diagnostics - Real diagnostics. Real people. Real time.


Volvo Trucks Support Services is an integrated business solution that enables you to help your customers do what they do best: deliver freight. With Volvo Trucks Support Services, your customers are connected to high-performance, customized services – streamlined communications, around-the-clock availability of electronic parts purchasing, a wide array of preventive maintenance programs – all delivered in a simplified bundle of Fleet Services, Parts Purchasing and Service Management.

Now we've added a fourth component to our support services bundle:  Connected Vehicle Services – with Remote Diagnostics. It’s Volvo Trucks’ seamless, dynamically connected system of vehicle management tools – driver to vehicle; vehicle to OEM; OEM to decision-maker; decision-maker to dealer; dealer to driver – all working together to keep your customer’s trucks on the road and their bottom line in the black.

Real diagnostics. Real people. Real time.

Remote Diagnostics  provides: 
  • Proactive diagnostic and repair planning assistance with detailed analysis of critical fault codes
  • Streamlined service procedures with parts on-hand confirmation before a truck arrives for service
  • Live Dealer and Customer communication through Volvo Action Service
  • Service case communication and documentation between Volvo Action Service, Dealer and Customer provided through ASIST.

For Remote Diagnostics support, call 1-800 52 VOLVO (8005286586) or email