Programme overview

Here at Volvo, we pride ourselves on product innovation and excellence. Our standards are high and our service must be second to none. A successful business demands a skilled workforce to improve its bottom line. A skilled workforce demands training and knowledge. It's that simple.

We provide a commitment to our customers that they will always receive second-to-none service levels, to do this we must ensure that our people are trained to the highest possible standards. That is why we created the Volvo Apprentice Programme - widely considered to be the best throughout the truck and bus industry. At Volvo, our secret to providing consistently high levels of service is our people, it's that simple!

'Customers expect reliability, Volvo delivers it'

If you want a career with a leading truck and bus manufacturer, then you have come to the right place. We provide all our apprentices with the skills needed to become fully qualified and competent individual in your chosen vocation within Volvo with a secure career.
A Volvo trained apprentice will become a top class asset to our business for years to come, you could say we like to invest well in our future.

Selection criteria

In order to enrol on the Volvo Advanced Truck and Bus Apprenticeship Programme, you will need to:

· Be willing to provide an excellent service to our customers
· Be able to respond to colleagues and work as part of a team
· Have a real interest in the retail motor industry

If you have the desire and passion to work in the motor industry, good GCSE grades or can demonstrate a reasonable level of knowledge in maths and science, this could be your first step to a fantastic future with Volvo.

Heavy vehicle technician

Students on the Volvo Truck and Bus Heavy Vehicle Technician Advanced Apprenticeship Programme receive their training on the latest Volvo technology and are trained by recent industry served master technicians.

Emphasis is on electronics, diagnosis and computer management systems. All aspects of heavy vehicle technology are embedded in the programme. Our industry is changing at a rapid pace; therefore we have committed to ensure that our trainers always have the latest knowledge on our product, to enhance your training experience. Upon successful completion, graduates complete their on-the-job experience with their Volvo employer.

Aftersales Advisor

Students on the Volvo Truck and Bus Vehicle Aftersales Advisor programme receive their training on the latest Volvo systems, procedures and techniques related to all aspects of the Aftersales operation.

A large emphasis will be placed on all aspects of stock management, product and motor vehicle knowledge, effective customer service techniques and having the ability to ensure the customers' needs are identified and expectations are exceeded. You will be trained to the highest Volvo standards using the latest equipment by experienced tutors with vast knowledge of the industry.


Blended learning

The Volvo Advanced Apprenticeship Programme provides apprentices with an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment. A 360 degree training experience, it will allow for accessible streamlined and effective training and development throughout the company.

Volvo apprentice technicians follow a dedicated three year programme and cover all aspects of truck and bus maintenance and repair. Most of this time is spent within a dealership gaining experience with on-the-job training, under the guidance of a trained mentor, plus fifteen two-week periods at the Volvo Training Academy, based at Stephenson College in Coalville, Leicestershire.

Aftersales Advisors follow a 2 year programme, bespoke to Volvo which covers every aspect of the Aftersales operation. Most of this time will be spent learning on the job, under the guidance of a mentor, however you will receive 10 weeks (spread over 2 years) in-depth training & development at the Volvo Training Academy, based at Stephenson College Coalville, Leicestershire.

At the Volvo Training Academy, you will complete course modules under the expert guidance of a dedicated team of professionals, trained to the highest Volvo standards with the sole aim of developing your potential. The programme will consist of theory and practical based training, to give you an excellent understanding of Volvo systems and practices and general vehicle systems.
Technical Apprentice Programme

During your residential block release at the college you will cover technology in engines, transmissions and the latest electronic diagnostic techniques covering all vehicle systems.

Aftersales Apprentice Programme

During your residential block release at the college you will cover advanced stock management, motor vehicle/product knowledge, effective customer service skills and all aspects of the selling process.

In return for your commitment to learning, Volvo take care of everything else, such as your course fees, accommodation, meals, travelling expenses and also, of course, your wages!

By the time you finish the course you will have made many new friends and acquired essential skills that will enable you to succeed within a demanding Volvo dealership today.

"Other Volvo apprentices have already achieved it, so why not you?"