Uptime Services

Keeping your business moving forward.

Your time means money, that’s why Volvo Trucks Uptime Services saves you both.
With over 350 dealers across North America, our coast-to-coast network offers a
suite of Uptime Services that not only help you through every step of a service
event, but also make sure your trucks stay where they belong—on the road.

Expansive Dealer Network

Dealer Network

Every road leads to the Volvo Dealer Network. With thousands of service locations across North America, you can take to the road knowing your drivers are in good hands and never far from the quality care you expect from Volvo. You’re never alone with Volvo Trucks Uptime Services.

Remote Diagnostics and Streamlined Repairs


Remote Diagnostics is our onboard proactive diagnostic and repair planning system. It’s designed to predict, identify and report potential service events like breakdowns or maintenance needs—reducing diagnostic time by as much as 70%.

Round-the-Clock Uptime Support

Uptime Center

The Volvo Uptime Center is your on-the-road support system. Our
fully-trained Volvo Action Service (VAS) agents are standing by 24/7
to completely manage any unplanned service event you may
encounter and to find you immediate on-site support if you’re ever stranded—keeping your fleet ahead of every curve.

Real-Time Service Management

Service Management

ASIST, our web-based service management platform, seamlessly connects fleet managers, drivers, dealers, and the Volvo Uptime Center team. In the case of a service event, ASIST will find the parts you need and send detailed repair instructions ahead of your truck to the nearest Volvo dealer—reducing repair time by up to 22%.

Maintenance Made Easy


Get security and peace of mind with a Premium Maintenance Plan that includes pre-planned maintenance intervals. Our Volvo-trained specialists will ensure all maintenance on your truck is done efficiently and only with genuine Volvo parts. That’s proactive repair management done right.

Protection Plans


We know the road can have unexpected detours, so stay protected from unforeseen service events with a Volvo Protection Plan. Our expansive network ensures that your Protection Plan is honored at more than 350 Volvo dealerships across North America.