Trucks

Driver support

Skilled and motivated drivers can directly affect your bottom line. Our fleet driver support, including driver coaching services and apps, can help them be more productive, efficient, and safe. As well as helping you attract and retain top talent.

What are driver support services?

Driver support services help your drivers get more from every journey. Improving fuel and energy efficiency, safety, and driver skills through expert-led courses. Not to mention reducing wear and tear on the truck.

Optimize every journey

With digital services for drivers, they can easily plan their journey, pre-check fuel or charge, schedule climate control, and stay secure with remote locks and alerts.

Save fuel and energy

Drivers can save fuel and energy just by adjusting their speed. Volvo’s specialist instructors teach smarter, more efficient driving that aims to keep trucks running longer.

Improve driver safety

Safety courses can help you reduce risks, promote responsible driving habits, and use our safety features to their full potential.

Your driver support services  

Take a closer look at the Volvo driver support services in the tabs below to discover how you can simplify the working day for you and your drivers – and move your business forward.

    My Truck App

    Control specific functions remotely, like current fuel levels and battery and light status by connecting your truck to the My Truck App.

    Dashboard-interface of My Truck App on smartphone

    Better planning

    Check fuel, oil, coolant, and fluid levels as well as light status, improving your truck’s pre-trip readiness and making it easier to plan your daily operations. For electric vehicles, check charging statuses and notifications, and set timers for battery pre-condition to secure optimal performance and preserve battery health.

    Better comfort

    Set and schedule the truck’s parking heater and cooler, so you’ll always have the perfect climate for a comfortable journey.

    Better security

    Check the door lock status and get push notifications if the alarm goes off. This improves the security of the truck and instantly tells you if something is wrong.

    My Business Apps

    With My Business Apps, you can download and use a selection of business-related apps from various app providers. Use your truck’s side display to view the apps and remove the need for additional smartphones or tablets.

    My Business Apps-interface on Volvo Truck side display

    Enhance your productivity

    My Business Apps enables you to download and use a selection of business-related apps from various providers in your Volvo truck. You can also distribute customized apps throughout your fleet. Manage your business apps centrally through Volvo Connect, your gateway to Volvo Trucks’ digital services.

    Improve your safety and security

    Avoid distractions with no need for extra displays, ensuring an unobstructed view for drivers. Developers can design apps to minimize distracting information and functionality, promoting safe driving practices. The built-in display helps to minimize the risk of theft or loss.

    Sygic Navigation

    Sygic Navigation is seamlessly integrated into Volvo Connect and your side display. It delivers truck-specific routing with real-time traffic, route planning, and vehicle‐attribute awareness.

    Tailored for your requirements

    Easily managed through Volvo Connect, the Sygic Navigation service from Volvo Trucks is tailored for truck-specific requirements. Fully integrated into the side display, it sets high standards for truck navigation.

    Routing with truck attributes

    The navigation system displays the entire recommended route with any planned waypoints, including charging possibilities. It also considers truck attributes such as vehicle sizes and each road’s height and width constraints.

    Live traffic information

    You get live traffic information at your fingertips, making it easier to deliver goods efficiently.

    Driver Development

    Our expert trainers coach you to drive smarter, safer, and more efficiently – whether you're looking to save fuel, improve productivity, or stay ahead in a fast-changing industry. You'll learn directly from the people who built your truck, backed by real-world insight from our close ties with transport companies, industry authorities, and logistics experts. Our trainers are continuously upskilled and certified to deliver the most relevant, up-to-date knowledge.

    Vehicle handover

    Get the most out of your truck by making sure your driver participates in the vehicle handover. During the handover, they get first-hand information about the new features on the truck so they can use it to its full potential from the start. Also, any questions about existing features can be cleared up.

    Train the trainer

    Let our Volvo trainers equip your in-house trainers with everything they need to pass on both general and Volvo-specific knowledge to the drivers. From efficient driving over safe driving to driving in construction.

    Demo trips

    Try before you buy or simply get familiar. Demo trips are ideal for businesses new to Volvo trucks. Drivers get behind the wheel to experience the performance firsthand while learning how to operate the vehicle safely and efficiently. It’s a practical way to build product knowledge, reduce fuel use, and gain confidence in your investment.

    Train smarter. Drive better

    Take a closer look at the Volvo driver development offer to discover how you can simplify your operations and move your business forward.

    Based on years of knowledge from the Volvo Accident Research Team, we help you to avoid accidents, minimize risks, and use our safety features to their full potential.  Because every business faces different safety challenges, we can adapt the content to meet your needs.

    Content

    • Active and passive safety systems
    • How to drive safely
    • Cargo securing

    Benefits

    • Increased awareness of risks
    • Increased safety for your drivers and other road users
    • Reduced risk of road accidents and injuries
    • Reduced risk of damage to goods and property
    • Better understanding of how Volvo’s safety systems function

    During an Efficient Driving session, we look into how to drive as energy-efficiently as possible.  Regardless of what energy source your truck uses: diesel, gas, or electricity. Small changes in how you plan your drive, utilize your truck, and apply the brakes can make a big difference in efficiency – and profitability. We combine the latest theory with hands-on analysis and coaching tailored to your transport operation.

    Content

    • How your driving behavior influences your consumption: deceleration, rolling/coasting, cornering, hill driving, acceleration
    • Correct use of the truck: energy-saving functions, idling, manual driving, braking techniques
    • Productivity and safety

    Benefits

    • Lower consumption
    • Reduced stress and fatigue
    • Better utilization of your vehicle
    • Increased safety
    • Lower risk of injury and damage to the vehicle
    • Reduced environmental impact

    Here we focus on the challenges drivers face on construction or mining sites and when driving off-road. We coach drivers to get the most out of the truck like how to handle and maintain it to avoid damage. We aim to increase the driver’s confidence in vehicle control while maximizing productivity.

    Content

    • Safety
    • Best practices for operating in off-road and difficult conditions
    • Efficient driving in construction, normal operation, driving up- and downhill, avoiding getting stuck, how to get going again when stuck, recovering a stuck vehicle, tips for severe conditions, truck technology

    Benefits

    • Avoiding downtime and minimize repair cost
    • Increasing driver security and working environment
    • Fewer accidents and less risk of injury
    • Reduced stress and fatigue
    • Increased confidence in vehicle control and driving performance

    This course is about teaching drivers’ what they need to know about their electric vehicle. With a combination of classroom learning and driving in practice, our electromobility training provides insight into the core components of an electric truck, including charging, daily maintenance and basic use. You’ll also get valuable tips for running your operation smoothly and maximizing the driving range of your truck.

    Content

    • Basic components of an electric truck
    • Infrastructure and safe charging
    • Daily maintenance and usage
    • Tips to maximize the truck’s driving range

    Benefits

    • Get to know your electric vehicle
    • Optimize the range of your transport operation
    • Ensure safe charging
    • Drive safely and save energy
Volvo Trucks Driver Guide on Volvo Truck side display, smartphone and laptop

Volvo Trucks Driver Guide

Get to know your truck, its unique configuration and to how to operate it in your customized Driver Guide. Available in a range of different formats. Get the app or find it in the integrated display in your truck.

 

Explore the Driver Guide

Volvo Connect

Volvo Connect is a portal that gives you access to digital services, documents and tools that boost your transport business's profitability. Just ask your dealer to set up your account. And log in to start exploring a world of services that can keep you a step ahead.

 

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